Returns and Refunds
π Returns & Refunds β Healthier Humanity
We believe in excellence, honesty, and the power of every item sent out. If something is off with your order, we will work with you to make it right β within reason and under Kingdom accountability.
β Eligibility for Return
You may request a return or exchange if:
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The item arrived damaged, defective, or with a significant misprint
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You received the wrong item
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The request is made within 14 days of delivery
π We do not accept returns for buyerβs remorse, incorrect sizing, or color preference. Please check all sizing and product details carefully before purchasing.
π οΈ Issues with Print-on-Demand Items
Our apparel and tote bags are made to order. For that reason:
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Returns are only accepted if the item is defective or incorrect
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We do not accept returns for wrong size orders unless it was an error on our end
If you receive a flawed or misprinted item, email us a photo of the issue to:
π© healthierhumanity@protonmail.com
We will review your case and issue a replacement or refund if eligible.
π΅ Refunds
If approved:
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Refunds are processed to your original payment method within 5β10 business days
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You will receive a confirmation email once the refund is initiated
π« Non-Returnable Items
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Digital products (ebooks, downloads) are final sale
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Gift cards or promotional items
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Items marked βClearanceβ or βFinal Saleβ
π¦ Return Shipping
If a return is approved:
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We will provide a return address
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You may be responsible for return shipping unless it was our error
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Returned items must be in original condition (unworn, unused, with tags)
π¬ Contact Us
All return/refund requests must go through our official email:
healthierhumanity@protonmail.com
Please include:
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Your full name
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Order number
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Photos of any damage or defect (if applicable)
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A clear explanation of the issue
We aim to build trust through righteous service.
Thank you for supporting the mission β and for walking in truth with us.